Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (907)235-8960.
- What are the Hospital hours?
Our clinic is open Monday to Friday from 8:00 am to 5:30 pm.
- Do I need to have an appointment?
Yes, patients are seen by appointment but we hope to always meet your needs in the event of a critical emergency so just call ahead and let us know you need to have your animal seen so we can make preparations.
- What forms of payment do you accept?
Cash, Check (in-state checks only), Debit Card, MasterCard, American Express, Discover, Visa and Care Credit.
- Can I make payments?
Payment is required at the time of service. Care Credit is a third-party payment option that you can apply for prior to or during your visit.
- Do you board pets?
No, we do not have a boarding facility as our primary focus is on veterinary care. However, in special circumstances if you are needing medical care on a continual basis for your pet while traveling we can provide boarding with a licensed veterinary technician taking care of your pet and acting as liaison between you and our veterinarians while you are away.